Privacy Policy

Effective Date: 26 August 2026
Last Updated: 26 August 2026

Floprr is an online marketplace operated by Baycart Ecommerce (OPC) Private Limited ("Floprr", "we", "us", or "our").

We respect your privacy and are committed to protecting the personal information of users who access or use the Floprr website, services and marketplace.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

By accessing or using Floprr, you acknowledge that you have read and understood this Privacy Policy.

1. About Floprr

Floprr provides an online marketplace that enables individuals and businesses to create listings and connect with potential buyers.

Floprr currently supports categories including cars, bikes, mobile phones and electronics and may introduce additional categories and services in the future.

Floprr generally acts as a marketplace platform connecting buyers and sellers. Unless expressly stated otherwise, Floprr does not own, possess, inspect, manufacture, sell or deliver products listed by independent sellers.

2. Information We Collect

Depending on how you use Floprr, we may collect the following information.

2.1 Account Information

When you create an account, we may collect:

• Name

• Email address

• Mobile phone number

• Password or authentication information

• Account preferences

• Profile information

2.2 Listing Information

When you create a listing, we may collect and display information such as:

• Listing title

• Product description

• Category

• Price

• Product images

• Product condition

• Brand and model

• Location

• Seller information

• Other information voluntarily provided by you

Please do not include sensitive personal information in your listing or product description.

2.3 Communication Information

If you contact a seller, contact Floprr support, report a listing, or communicate with us, we may collect information contained in those communications.

2.4 Device and Technical Information

We may automatically collect certain technical information, including:

• IP address

• Browser type

• Device type

• Operating system

• Approximate geographic information

• Pages visited

• Date and time of access

• Referral information

• Website usage information

• Diagnostic and security information

2.5 Cookies and Similar Technologies

We may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve our services and support security.

Please refer to our Cookie Policy for more information.

3. How We Use Your Information

We may use information we collect to:

• Create and manage user accounts

• Publish and manage listings

• Connect buyers and sellers

• Provide customer support

• Process and respond to enquiries

• Verify accounts or listings where appropriate

• Detect and prevent fraud, spam and abuse

• Maintain the security of the platform

• Improve website functionality and user experience

• Analyse usage and marketplace activity

• Communicate important service-related information

• Send marketing communications where permitted and where applicable

• Comply with legal and regulatory obligations

• Enforce our Terms & Conditions and other policies

• Protect the rights, safety and property of Floprr, our users and others

4. Information Displayed to Other Users

Information included in a public listing may be visible to other users and search engines.

Depending on the information you provide, a listing may display:

• Product information

• Product images

• Price

• General location

• Seller name or business name

• Other information intentionally included in the listing

You should carefully consider the information you publish publicly.

Do not publish:

• Passwords

• OTPs

• Bank account credentials

• Credit/debit card details

• Government identification numbers

• Private contact information that you do not want publicly disclosed

• Other sensitive personal information

5. Sharing of Information

We may share information where reasonably necessary with:

Service Providers

We may use third-party providers for services such as:

• Hosting

• Website infrastructure

• Analytics

• Email

• Security

• Communications

• Customer support

• Payment processing, where applicable

These providers may process information on our behalf and are expected to handle information in accordance with applicable requirements.

Legal and Regulatory Authorities

We may disclose information where required or permitted by applicable law, regulation, legal process, court order or lawful government request.

Business Transfers

If Floprr or its assets are involved in a merger, acquisition, restructuring, sale or other business transaction, relevant information may be transferred as part of that transaction, subject to applicable law.

Protection of Rights and Safety

We may disclose information when reasonably necessary to investigate fraud, abuse, security incidents, illegal activity or threats to the safety or rights of users, Floprr or others.

We do not sell your personal information merely for the purpose of selling personal information to third parties.

6. Data Security

We take reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, loss or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been compromised.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our services

• Maintain business and transaction records

• Meet legal and regulatory obligations

• Resolve disputes

• Prevent fraud and abuse

• Enforce agreements

• Protect our legitimate business interests

When information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable legal requirements.

8. Your Choices and Rights

Subject to applicable law, you may have rights relating to your personal information, including rights to:

• Access information held about you

• Request correction of inaccurate information

• Request deletion where legally permitted

• Withdraw consent where processing is based on consent

• Request information about how your data is processed

• Manage certain communications and marketing preferences

• Raise a privacy-related complaint

Requests may be subject to appropriate verification.

9. Children's Privacy

Floprr is not intended to be used by children who are not legally permitted to enter into transactions or use such services.

We do not knowingly seek to collect personal information from children in violation of applicable law.

10. Third-Party Websites and Services

Floprr may contain links to third-party websites, applications or services.

We are not responsible for the privacy practices, content or security of third-party services. You should review the privacy policies of those services before providing information.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.

When we make material changes, we may provide an appropriate notice through the website or other available communication channels.

The updated policy will be effective from the date stated at the beginning of the policy.

12. Contact Us

For privacy-related questions, requests or complaints, please contact:

Baycart Ecommerce (OPC) Private Limited
Operator of Floprr

Website: https://floprr.in
Email: support@floprr.in
Registered Office: Chennai, Tamilnadu, India

For privacy requests, please include sufficient information for us to identify your account and understand your request.

13. Governing Framework

This Privacy Policy is intended to operate in accordance with applicable laws and regulations of India, including applicable data protection and privacy requirements.

Where applicable, Floprr will update its privacy practices and policies to reflect changes in Indian data protection requirements.

14. Cookie Policy

This Cookie Policy explains how Floprr,uses cookies and similar technologies on the Floprr website.

a. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

They help websites remember information about your visit, maintain functionality, understand how visitors use the website and improve the user experience.

b. Why Floprr Uses Cookies

Floprr may use cookies and similar technologies for purposes including:

• Keeping users signed in

• Maintaining user sessions

• Remembering preferences

• Providing core website functionality

• Protecting accounts and preventing fraud

• Understanding website traffic

• Measuring website performance

• Improving search and marketplace functionality

• Analysing how users interact with the platform

• Supporting marketing and advertising activities where applicable

c. Types of Cookies We May Use

c.1 Strictly Necessary Cookies

These cookies are required for essential website functionality.

They may support:

• Login sessions

• Security

• Account functionality

• Listing management

• Navigation

• Form submissions

• Other essential services

These cookies generally cannot be disabled where they are necessary for the operation of the website.

c.2 Preference Cookies

These cookies may remember choices such as:

• Language

• Location

• Search preferences

• Display preferences

• Other website settings

c.3 Analytics Cookies

We may use analytics technologies to understand:

• Number of visitors

• Popular pages

• Search activity

• User journeys

• Device information

• Website performance

• Errors and technical issues

Analytics information helps us improve Floprr.

c.4 Advertising and Marketing Cookies

If Floprr uses advertising or marketing technologies, these technologies may be used to:

• Measure advertising performance

• Understand campaign effectiveness

• Deliver relevant advertising

• Limit repeated advertisements

• Understand interactions with advertisements

Such technologies may be operated by third-party providers.

d. Third-Party Cookies

Some cookies may be placed by third-party service providers that provide services to Floprr.

These may include providers of:

• Analytics

• Security

• Advertising

• Payment services

• Embedded content

• Communications

Third parties may have their own privacy and cookie policies.

e. Managing Cookies

You can manage or restrict cookies through your browser settings.

Depending on your browser, you may be able to:

• Block cookies

• Delete existing cookies

• Allow cookies from selected websites

• Receive notifications when cookies are used

Disabling certain cookies may affect the functionality of Floprr.

f. Changes to this Cookie Policy

We may update this Cookie Policy when our technologies, services or legal requirements change.

The updated policy will be published on this page with a revised effective date.

Contact Us

For questions regarding the Privacy and Cookie Policy:

Baycart Ecommerce (OPC) Private Limited
Operator of Floprr

Website: https://floprr.in
Email: support@floprr.in
Registered Office: Chennai, Tamilnadu, India